Terms of Service
Terms of Service
Last updated: 14/07/2024
- Introduction
Welcome to Trully ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at [Your Store URL] (the "Site"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Site.
- Applicability of South African Law
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any use of the Site is deemed to be performed within the Republic of South Africa.
- Consumer Protection
These Terms comply with the Consumer Protection Act 68 of 2008 ("CPA"). If there is any conflict between these Terms and the CPA, the provisions of the CPA shall prevail.
- Use of Site
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:
- In any way that violates any applicable South African law or regulation.
- To transmit any unsolicited or unauthorised advertising or promotional material.
- To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
- Product Information
We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions or prices are accurate, complete, or current. In the event of a pricing error, we reserve the right to refuse or cancel any orders.
- Orders and Payments
6.1 Order Acceptance: Your order constitutes an offer to purchase our products. We reserve the right to refuse or cancel any order for any reason.
6.2 Payment: We accept [list accepted payment methods]. All transactions are processed in South African Rand (ZAR).
6.3 VAT: All prices displayed include Value Added Tax (VAT) at the applicable rate.
- Shipping and Delivery
7.1 Delivery: We aim to deliver products within the timeframe specified at checkout. However, delivery times are estimates and not guaranteed.
7.2 Risk: The risk in the products shall pass to you upon delivery.
- Returns and Refunds
8.1 Cooling-off Period: In accordance with the Electronic Communications and Transactions Act 25 of 2002, you have the right to cancel your order without reason within 7 days of receiving the goods.
8.2 Returns Process: To initiate a return, please contact our customer service team. You will be responsible for the cost of returning the product unless the product is defective.
8.3 Refunds: Refunds will be processed within 30 days of receiving the returned product.
- Intellectual Property
All content on this Site is the property of Trully and is protected by South African copyright laws and international conventions.
- Privacy and Data Protection
We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). Please refer to our Privacy Policy for more information.
- Limitation of Liability
To the extent permitted by South African law, [Your Store Name] shall not be liable for any indirect, incidental, special, or consequential damages, or any loss of profits or revenues.
- Indemnification
You agree to indemnify and hold Trully harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
- Dispute Resolution
Any dispute arising from these Terms shall be resolved in the Magistrate's Court of South Africa, notwithstanding that the amount in dispute may exceed the jurisdiction of such court. Both parties consent to the jurisdiction of the Magistrate's Court for this purpose.
- Changes to Terms
We may revise these Terms at any time by amending this page. Please check this page regularly to take notice of any changes, as they are binding on you.
- Electronic Communications
By using this Site, you consent to receiving electronic communications from us as per the Electronic Communications and Transactions Act 25 of 2002.
- Severability
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole.
- Entire Agreement
These Terms constitute the entire agreement between you and [Your Store Name] regarding the use of the Site.
- Contact Information
For any questions regarding these Terms of Service, please contact us at [Your Contact Email].